Link to technical documentation

No. 01.07.22 dated 25.07.2022 PUBLIC CONTRACT Minsk This public agreement (hereinafter referred to as the «agreement») establishes the rights and obligations to provide services (perform works) Individual Entrepreneur Moshinsky Vladislav Anatolyevich, acting on the basis of the Certificate of State Registration No192565796 dated 17.11.2015, on the one hand, in relation to the consumer of services (works) (hereinafter referred to as the «Customer»), on the other hand (the Contractor and the Customer are hereinafter referred to as the «Parties»), and also establishes the rights and obligations of the Customer who accepted (who accepted) the public offer (offer) on the conclusion of this agreement. 

1. TERMS AND DEFINITIONS USED IN THIS AGREEMENT 

1.1. For the purposes of this offer, the following terms and definitions are used in the following meanings: 

1.1.1. Contract — an agreement between the Customer and the Contractor, which is concluded by accepting the Offer, for the provision of services / performance of works (hereinafter referred to as the provision of services) within the following types of activities:
• Design, development, implementation, implementation or execution of individual stages of implementation, support, maintenance, operation of software and (or) software and hardware systems, software and hardware complexes based on and (or) using virtual reality technology.
• Audit of virtual reality hardware systems and software in the process of their implementation and operation for compliance with technical requirements and (or) user needs.
• Provision of services for setting up and (or) restoring operability of virtual reality software and hardware systems.
• Provision of services for updating the software of virtual reality hardware systems.
• Provision of software maintenance services for computer equipment.

1.1.2. Acceptance of the offer — full and unconditional acceptance of the Offer by performing actions to fill out an electronic application for service at https://xtrematic.by for the provision of services and their subsequent payment in accordance with this agreement. Acceptance of the Offer creates a contract. 

2. SUBJECT OF THE CONTRACT 

2.1. In accordance with the procedure and on the terms provided for in this agreement, the Contractor undertakes to provide the services specified in this agreement on the Customer’s instructions, and the Customer undertakes to accept the results of the services and pay for them. 

2.2. The scope of services provided by the Contractor under this agreement is specified in subparagraph 1.1.1. of paragraph 1.1. of this agreement. 

2.3. The specific list of services provided, which is the Customer’s assignment under this agreement, is indicated by the Customer in an electronic application at https://xtrematic .by and subsequently modified (supplemented) by using the e-mail (e-mail) of the parties specified in this agreement and the Customer’s electronic application. 

2.4. The parties to this agreement agree that all correspondence through the use of the e-mail (e-mail) of the parties specified in
this agreement and the Customer’s electronic application has legal force for the parties, and the representatives of the parties participating directly in
the correspondence have all the necessary powers to do so. The fact of delivery of the relevant emails from the parties is confirmed by the
delivery notification generated by the mail server, and in the absence of such notification, it is considered that the emails were received by the party if from
There is no notification of non-delivery of emails from the mail server.

2.5. The services provided for in this agreement are provided by the Contractor at the Customer’s location through the use
of remote access technical means.

2.6. The procedure and terms for the provision of services are regulated by the relevant document of the Contractor, the current version of which is posted on
the official website of the Contractor at https://proparitet.com/xtrematic-en , which is an integral annex to this agreement. Agreeing with
by the terms of this agreement, the Customer undertakes to familiarize himself with the above document, as well as to familiarize his employees with it before the start
provision of services by the Contractor.
2.7. The Parties agree that the Performer’s use of reproduction of his signature by means of mechanical or other
copying, electronic digital signature or other analogue of a handwritten signature on payment documents, notifications, letters, and other

documents related to this agreement have the same legal force as the original signature of the Contractor.
3. ACCEPTANCE OF THE OFFER AND CONCLUSION OF THE CONTRACT
3.1. This agreement is a public agreement, according to the Civil Code of the Republic of Belarus, and its placement on the website at
https://proparitet.com/xtrematic-en, is a public offer (offer) addressed to an indefinite circle of persons to conclude this agreement.
3.2. The conclusion of this agreement is made by joining the Customer to this agreement, i.e. by acceptance (acceptance)
By the Customer of the terms of this agreement as a whole, without any conditions, exceptions and reservations.
3.3. The fact confirming the conclusion of a public contract on the part of the Customer of the services is the completion of an electronic application by him at
https://proparitet.com/xtrematic-en for the provision of services and their subsequent payment in accordance with paragraph 5.2. of this agreement.
3.4. This agreement, subject to compliance with the procedure for its acceptance, is considered concluded in a simple written form.
3.5. The Offer is valid in the wording and on the terms that existed at the time of its acceptance.
4. RIGHTS AND OBLIGATIONS OF THE PARTIES
4.1. The Contractor undertakes:
4.1.1. To provide the services provided for in this agreement on the instructions of the Customer.
4.1.2. When providing services, do not create obstacles to the normal activities of the Customer and act in the interests of the Customer.
4.1.3. Provide remote technical support services from 00:00 to 24:00 7 days a week.
4.2. The Contractor has the right to:
4.2.1. Require the Customer to provide reliable information necessary for the provision of services.
4.2.2. Require the Customer to pay for the services rendered in a timely manner.
4.2.3. Involve third parties in the performance of obligations under this agreement.
4.3. The Customer undertakes:
4.3.1. Pay for the Contractor’s services under this agreement.
4.3.2. To assist the Contractor in the performance of his duties under this agreement by the latter.
4.3.3. Purchase parts, components and materials necessary for the provision of services.
4.3.4. Independently purchase licensed software if it is necessary to install it. The responsibility for
copyright compliance rests with the Customer.
4.3.5. The Customer undertakes to promptly notify the Contractor of the presence of other contractors, indicating their contact details, performing
related work on the Customer’s IT infrastructure, installation and maintenance of computer software and other areas that,
one way or another, are relevant to the subject of this agreement.
4.4. The Customer has the right to:
4.4.1. To give instructions to the Contractor on the performance by the latter of his duties under this agreement.
4.4.2. Request information about the progress of the provision of services.
4.4.3. Receive periodic reports in accordance with the form established by the Contractor.
5. PAYMENT FOR THE CONTRACTOR’S SERVICES, SETTLEMENTS BETWEEN THE PARTIES
5.1. The cost of services is determined by the Contractor upon the provision of services, based on their volume and is formed on the basis
of the current price list for the Contractor’s services. The Contractor issues an invoice by sending it to e-mail (e-mail)
5.2. The Customer is obliged to pay the cost of services formed in accordance with clause 5.1. of this Agreement and indicated in the invoice
within 3 banking days from the date of its issuance by the Contractor.
5.3. In the payment order for payment for services, the Customer is obliged to specify the following purpose of payment: «Payment for services in accordance with the public contract (form dated 25.07.2022) and invoice from _____ 20__ No ___».
5.4. Payment for services rendered is carried out by the Customer by cashless transfer of funds funds to the current (settlement) account of the Contractor.
By agreement of the parties, it is possible to offset counter homogeneous claims in the manner and on terms that do not contradict the legislation of the Republic of Belarus.

6. PROCEDURE AND TERMS OF RENDERING SERVICES

6.1. 6.1. Technical support works on the principle of a queue. If the Customer has contacted the technical support service and at the time of his request
there are no available managers who could start solving the Customer’s tasks, the manager who received the call puts the Customer’s request in
an electronic queue, while coordinating the service time with the Customer
6.2. The estimated waiting time for maintenance is up to 24 hours, the time may vary in
one direction or another depending on the load of technical support.
6.3. After each request, the time spent on consultation and the issue on
which the request was made are recorded. A report on the work done by the manager indicating
the number of minutes spent on solving the Customer’s task is the basis for invoicing for payment. The manager records the consultation time he spent on the Customer’s responses, regardless of the achievement of the goals.
6.4. The Technical Support Manager provides assistance on the Software Product and the software environment. The list of services provided is specified in clause 1.1.1. of this Agreement.
6.5. The Manager may refuse technical support services to the Customer if such services go beyond the scope of Service in accordance with clause 1.1.1 of this Agreement.
6.6. The Contractor is solely responsible for the correctness of the calculations made by him.
6.7. Claims on the quality of the services provided must be submitted by the Customer no later than 5 working days from the moment the Contractor sends the invoice to the Customer’s email address. In the absence of such claims, the slaves are considered unconditionally accepted by the Customer.
7. TERM OF VALIDITY, PROCEDURE FOR AMENDMENT AND TERMINATION OF THE CONTRACT.
7.1. This agreement is considered concluded from the moment the Customer performs the actions specified in clause 3.3. of this Agreement and
is valid for twelve calendar months.
7.2. If none of the parties declares its termination 30 days before the expiration of this agreement, it is considered to be extended for
each subsequent twelve calendar months on the same terms.
7.3. The Customer has the right to terminate this agreement unilaterally at any time by notifying the Contractor no later than 30 days in advance
calendar days. In case of termination of this agreement, the Customer pays the Contractor for the services actually rendered and the costs incurred.
7.4. The Contractor has the right to make changes to the contract and its annexes unilaterally. Modification of the agreement and its appendices
is carried out by the Contractor publishing a new version of the agreement, appendices on its official website.
7.5. Changes made to the agreement and its appendices come into force from the moment of publication of the new version of the agreement, appendices on the official website of the Contractor.
7.6. Changes made by the Contractor to this agreement and its annexes in connection with changes in regulatory legal acts shall take
effect from the date of entry into force of these regulatory legal acts obliging to make such changes to the previously concluded agreement and its
annexes.
7.7. The Contractor has the right to suspend or terminate the provision of Services under the agreement, or terminate the agreement unilaterally, in case the Customer fails to fulfill any of his obligations under the agreement.
7.8. The Parties unconditionally agree that silence (absence of written notices of termination of this agreement, or disagreement with certain provisions of this agreement, including changes in the price list for services) is recognized as the consent and accession of the Customer to the new version of this agreement (paragraph 3 of Article 159 of the Civil Code of the Republic of Belarus).
8. CONFIDENTIALITY
8.1. Technical, financial, commercial and other information that becomes known to the Contractor in connection with the execution of this
agreement is confidential.
8.2. The Contractor is obliged to take all necessary measures to prevent the disclosure of the above information to third parties.
8.3. The Contractor undertakes to ensure the safety of confidential information during the entire term of this agreement, as well as for 3 years from the date of termination of this agreement.

8.4. The Contractor has the right to use the name, address of the website, logo, trademark and other commercial designation of the Customer or
the Customer’s product for marketing and advertising purposes in agreement with the Customer, received in writing.
9. RESPONSIBILITY
9.1. The party that has delayed the fulfillment of obligations pays to the other party, at its request, a penalty in the amount of 0.15% of the value of the obligation not fulfilled on time for each day of delay.

9.2. The parties try to settle all disputes and disagreements through negotiations. If no agreement is reached, the dispute is referred to the
The Economic Court of Minsk. The parties set a deadline for consideration of written claims no more than 10 working days from the date of their receipt
by each of the parties.
10. ADDRESSES AND DETAILS OF THE PARTIES:
10.1. Contractor: Individual Entrepreneur Moshinsky V. A. , 220086, Belarus, Minsk, Kalinovskogo, 48/2-238 , UIP: 192565796, IBAN:BY51TECN30135864920280000000 , BIC: TECNBY22 , in JSC
«Technobank», Minsk, , info@xtrematic.by , +375 29 6936999.
10.2. The Customer enters his details into an electronic application created at https://proparitet.com/xtrematic-en
10.3. The parties notify each other about the fact of changing the details as follows:
10.3.1. The Contractor publishes new details in the text of the contract on its official website at: https://proparitet.com/xtrematic-en
10.3.2. The Customer sends a corresponding notification to the Contractor by e-mail. In case of non-dispatch or late dispatch
specified notification by the Customer, the Contractor is not responsible for non-fulfillment (improper) fulfillment of the terms of this agreement.
Application for the provision of software technical support services (The revision is valid from 07/25/2022)
Contact name *

Contact phone number *

Name of the organization *

Legal address *

IBAN *

BIC *

UNP *

Contact e-mail

The reason for the appeal

By clicking the «Send» button, I:
1. 1) I confirm that the data I entered is correct;
2. 2) I confirm that all data is provided voluntarily;
3. 3) I express my full and unconditional consent to the use of my data to keep in touch with me in any way, including phone calls to the specified mobile phone, sending SMS messages to the specified mobile phone, sending emails to the specified email address in order to inform about new new /rendered services, notifications about ongoing promotions, events, discounts, sending news.
Consent is granted indefinitely. Consent can be revoked at any time by sending an email to : 6936999@gmail.com

You can pay for the service in the following ways:

1. By bank card via the Internet
To do this, you need:
1. Order the service you want to receive in any way convenient for you:
call: +375 29 6936999 or write an e-mail: 6936999@gmail.com
2. Within 10 minutes we will send to your e-mail (skype) a link to pay for the service. Clicking on the link will take you to a special secure payment page
of the bePaid processing system ! Please note that the payment link is valid for one day.
3. The order number and the payment amount will be indicated on the payment page. To pay, you need to enter your card details and confirm the payment by clicking the «Pay» button. If your card supports 3-D Secure technology, your system will be asked to go through the standard one-minute cardholder verification procedure on your bank’s page (the bank that issued your card).
4. After payment, our manager will contact you to clarify the details of the service (for consultation in a convenient way for you: Skype consultation, personal meeting). Please note that after the payment is made, a payment confirmation will be sent to the email address you specified. We ask you to save the payment data. We accept payments by the following bank cards: Visa, Visa Electron, MasterCard, Maestro, Belkart.

Bank card payments are made through the bePaid electronic payment
system  www.bepaid.by. The payment page of the bePaid system meets all data transfer security requirements (PCI DSS Level 1). All confidential data is stored in encrypted and maximally resistant to hacking. Access to authorization pages is carried out using a protocol that ensures secure data transfer to Internet (SSL/TLS).

Information about payment on the website of the Internet resource

The refund is made to the card from which the payment was made earlier.
The period of receipt of funds to the card is from 1 to 30 days from the date of the refund
The seller.

The cost of work is 20 US dollars per hour